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PHYSICAL SERVICES

Plumbing

Leader: Roto-Rooter — 1.5% S1 · 2.8% CR3

S1
1.5%
leader
CR3
2.8%
top 3 combined
HHI
20
Unconcentrated
MARKET SIZE
$140B
US

How this is calculated

FORMULA
S1 = Roto-Rooter revenue / total revenue = 1.5%
CR3 = Roto-Rooter + Mr. Rooter (Neighborly) + Benjamin Franklin = 2.8%
HHI = Σ(share²) = 20 (Unconcentrated (HHI < 1,500))
DENOMINATOR
Revenue — $140B (US)
US plumbing contractor services revenue.
Size from: IBISWorld NAICS 23822b
TOP 3 PLAYERS
#1Roto-Rooter1.5%
#2Mr. Rooter (Neighborly)n/d
#3Benjamin Franklinn/d
— Individual #2/#3 shares not separately tracked at this granularity (only CR3 disclosed). See submit a correction if you have a source for them.
METHODOLOGY NOTE
Roto-Rooter revenue per Chemed 10-K Roto-Rooter segment divided by total US plumbing contractor market from IBISWorld. Extreme fragmentation; franchise-heavy model for top players. S2 (Mr. Rooter, owned by Neighborly) and S3 (Benjamin Franklin Plumbing, owned by Authority Brands) are not publicly disclosed — both are franchise brands within larger private holding companies that publish only consolidated revenue across 30+ home-services brands. FDD-derived estimates (avg per-territory sales × territory count) imply each is <0.3% but those numbers aren't company-confirmed.
SOURCES
Year: 2025
Geo: US
Firms: 120,000+

Labor economics

REV / EMPLOYEE (leader)
$0.2M
industry avg $0.2M
SG&A % (leader)
13%
of revenue

Roto-Rooter (Chemed parent) FY2024 SG&A 12.6% (combined with VITAS hospice)

See full Labor & AI analysis →

Related markets

HVAC Contractors
EMCOR Group
3.5%
CR3 6.3%
Roofing
Tecta America
2.6%
CR3 4.9%
Electrical
Quanta Services
4.9%
CR3 8.4%
Pest Control
Rentokil (Terminix)
20.0%
CR3 38.0%
Commercial Cleaning
ABM Industries
5.0%
CR3 6.1%

Source Quality Hierarchy

Every market has a primary source plus 1–3 validation sources. Revenue numerators come from SEC 10-K filings; denominators validated against the Economic Census where available.

TIER 1Authoritative anchorsGovernment data + SEC filings
US Economic Census (data.census.gov) · SEC EDGAR / Company 10-Ks · BEA Industry Value-Added (FRED) · BLS QCEW · USGS Mineral Commodity Summaries · EIA Refinery Capacity Report · FDA device listings
TIER 2Leading commercial trackersIndustry-standard paid trackers
IDC Semiannual Software Tracker · Gartner Market Share & Magic Quadrant · IBISWorld NAICS reports · StatCounter Global Stats · eMarketer / Insider Intelligence · Synergy Research Group
TIER 3Category specialistsBest-in-class niche authorities
SIPRI (aerospace & defense) · IQVIA (pharma) · TrendForce (semiconductors) · CIMdata (CAD/PLM) · Nilson Report (payments) · Am Law 100 (legal) · ENR Top 500 (A&E) · AM Best (insurance) · SIA (staffing) · Ad Age (agencies) · Barron's / Cerulli (wealth) · Evaluate MedTech · Nielsen Gauge (streaming) · Gridwise (ride-hail) · Bloomberg Second Measure (delivery) · RC Top 100 (roofing) · SDM Top 100 (fire/safety) · Big 4 annual reports · ALM Intelligence (consulting)

Data vintage: Q2 2025 research compilation. Labels updated 2026-Q2. Tier 1 sources refreshed from FY2025 SEC filings where available. For full methodology see the Methodology page.